"Finally, a Way to Increase Your Retail Sales & Keep Your Best Employees"
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About Susannah Sarkunan
About Me: A Professional Retail Auditor
I'm Susannah Sarkunan, a results-oriented professional with over 10 years of experience in retail operations, sales, and marketing. My expertise lies in helping retail brands improve their store performance, boost sales, and retain staff by providing actionable, data-driven insights from on-site audits.
My background includes hands-on experience as a Quality Auditor for a major brand, where I managed retail audits across South East Asia to ensure stores met company standards by evaluating visual merchandising, customer service, and stock management. All these data are prepared in detailed audit reports with actionable recommendations and provided on-site training to store teams.
This practical experience is supported by my HRDCorp Train The Trainer certification. This certification allows me to not only identify areas for improvement but also to effectively train your in-house teams on best practices for inventory control, operations, and customer service.
My goal is to equip your staff with the skills they need to sustain a high-performing retail environment.
My career journey has given me a comprehensive understanding of retail from various perspectives, from managing boutique operations and sales to developing comprehensive marketing campaigns. I am skilled in project management, client relations, and team leadership, with a proven track record of helping businesses achieve and exceed their goals. I am committed to helping your business thrive by providing clear, strategic solutions that drive long-term business growth.
My Philosophy
At the heart of our retail ethos lies a commitment to unlocking the full potential of your business. From frontline staff to management, we optimize operations and refurbish SOPs for enduring success.
My Services
We offer a range of services including one-on-one coaching, group coaching, and workshops. These services are designed to help clients overcome obstacles, improve their mindset, and achieve their goals for better performance at work.