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Packages
The Quick-Fix Audit
This is the perfect starting point for any small business owner who needs to identify their most pressing issues and get a fast, effective solution. We provide a swift, comprehensive analysis of your retail store to uncover hidden problems that are costing you sales and staff.
On-Site Audit
8 Hours
A one-day visit to your store for a full review of your operations, from visual merchandising and sales processes to customer engagement and staff morale.
Actionable Report
24-48 Hours
A concise, easy-to-read report outlining our key findings and prioritized recommendations. We focus on quick wins that you can implement immediately.
One-on-One Session
1 Hour
A 30-minute virtual session to walk you through the report and answer your questions. Additional 30-minute physical session to walk through the business entity based on the findings and explain the report.
The Growth Plan
Ready to take your business to the next level? This package is for business owners who are serious about long-term growth and sustained improvement. We provide the Quick-Fix Audit and then work with you to implement lasting change. Advantage: You get everything in the Quick-Fix Audit
Hands-on Staff Training
4-6 Hours
A half-day on-site training session for your staff, led by a certified HRDCorp professional (me!), to ensure they understand and can implement new best practices. Topics include sales techniques, customer service, and effective communication.
Post-Training Handbook
FREE
A simple, customized handbook for your team to use as a reference, ensuring the lessons stick.
Follow-Up Support
1 Month
One month of email support for questions or check-ins to ensure your team is on track.
Custom Solutions
Have a unique challenge that doesn't fit into a standard package? We get it. We'll work with you to create a personalized plan to meet your specific goals.
Consultation
3 Hours
Best for: Established small businesses with complex needs or multiple locations that require a more in-depth and ongoing partnership.
Bespoke Tailoring
24 Hours
A bespoke solution tailored to your needs. This could include a longer-term retainer, a specific project (like an entire new staff onboarding program), or a series of on-site visits to multiple locations.
Execution
1-3 Months
Pricing and deliverables are completely customized to your business. Contact us for a free 15-minute consultation to discuss your specific needs.
All prices are in Malaysian Ringgit (MYR). The scope of work for each package is clearly defined and any additional services or requests will be quoted separately. A deposit is required to confirm your booking. Please note, travel expenses for on-site audits outside of Klang Valley will be quoted based on location. As a certified HRDCorp professional, our training programs may be eligible for HRD Corp claims. We will provide you with the necessary documentation for your application.